Privacy Policy

Last Updated: [01/03/2026]


1. Introduction

Shree Prakash Enterprises. (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you visit our website, place an order, submit an inquiry, or otherwise interact with us.

We operate as a Pan-India retail and bulk supplier of food flavour products, including distribution of premium flavours manufactured by companies such as Keva Flavours.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree with any part of this Policy, please discontinue use of the website.


2. Legal Identity of the Company

Shree Prakash Enterprises. is a company incorporated under the Companies Act, India, having its registered office at:

Shop No 29, Balaji Tower, Plot No 32/36,
Near Sanpada Railway Station Road,
Sector 30A, Vashi, Navi Mumbai,
Maharashtra 400705, India

This Privacy Policy is governed by the laws of India, and any disputes shall fall under the jurisdiction of courts in Mumbai, Maharashtra.


3. Information We Collect

We collect different types of information to provide seamless retail and bulk purchasing services.

3.1 Personal Information

When you:

  • Create an account

  • Place an order

  • Submit a bulk inquiry

  • Subscribe to newsletters

  • Contact customer support

We may collect:

  • Full Name

  • Company Name (for bulk buyers)

  • Email Address

  • Mobile Number

  • Billing & Shipping Address

  • GST Number (if applicable)

  • Payment details (processed via secure payment gateways)


3.2 Non-Personal Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on website

  • Referral source

This helps us improve website performance and customer experience.


4. How We Use Your Information

We use collected information for legitimate business purposes, including:

4.1 Order Processing

  • Confirming and fulfilling orders

  • Generating invoices

  • Coordinating shipments through logistics partners

  • Processing payments

4.2 Customer Support

  • Responding to inquiries

  • Resolving complaints

  • Managing damaged/wrong product claims

4.3 Bulk & B2B Management

  • Providing custom quotations

  • Managing advance payments

  • Offering negotiated pricing

4.4 Communication

  • Order confirmations

  • Shipping updates

  • Important service announcements

  • Promotional emails (only if consented)

4.5 Legal & Compliance

  • GST invoicing compliance

  • Fraud prevention

  • Dispute resolution

We do not sell, rent, or trade your personal information to third parties.


5. Payment Information

We accept:

  • UPI

  • Credit/Debit Cards

  • Net Banking

  • Bank Transfers (for bulk orders)

All online payments are processed through secure third-party payment gateways. We do not store your full card details on our servers.

Bulk orders require advance payment as per our business policy.


6. Shipping & Logistics Data Sharing

To deliver your orders across India, we share necessary information such as:

  • Name

  • Address

  • Contact Number

with our authorized logistics partners.

We currently use logistics aggregation platforms like Shiprocket for Pan-India shipping.

Delivery timelines depend on courier partner performance and location.

We do not share any additional personal data beyond what is required for order fulfillment.


7. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance browsing experience

  • Remember login sessions

  • Analyze traffic trends

  • Improve website functionality

You may disable cookies in your browser settings; however, certain website features may not function properly.


8. Data Retention Policy

We retain your information:

  • As long as your account remains active

  • As required for legal, tax, and GST compliance

  • For resolving disputes

  • For enforcing agreements

Once data is no longer required, we securely delete or anonymize it.


9. Data Security Measures

We implement reasonable technical and organizational safeguards to protect your information, including:

  • SSL encryption

  • Secure hosting environment

  • Limited internal access

  • Payment gateway encryption

  • Regular monitoring

However, no online system is 100% secure, and we cannot guarantee absolute data security.


10. Product Information Disclaimer

Our products are food flavouring agents intended for industrial, commercial, and culinary formulation use only.

They are:

  • Not meant for direct consumption

  • To be used in prescribed quantities

  • To be handled by responsible users

Customers are responsible for ensuring proper usage and regulatory compliance in their respective applications.


11. Illustrative Images & Product Representation

Product images displayed on the website are for illustrative purposes only. Actual packaging, labeling, and appearance may vary depending on batch, manufacturer updates, or regulatory changes.

We strive for accuracy but do not guarantee exact visual representation.


12. Pricing & Availability

All prices are subject to change without prior notice.

We reserve the right to:

  • Modify pricing

  • Discontinue products

  • Update specifications

  • Correct pricing errors

Such changes shall not affect confirmed orders unless mutually agreed.


13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites.

Users are encouraged to review third-party privacy policies separately.


14. Your Rights

Subject to applicable Indian laws, you may:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion (subject to legal obligations)

  • Withdraw consent for marketing communication

Requests may be sent to:
📧 [email protected]

We will respond within a reasonable timeframe.


15. Children’s Privacy

Our products are intended for business entities, manufacturers, culinary professionals, and adult consumers.

We do not knowingly collect data from individuals under the age of 18.


16. Limitation of Liability

While we take appropriate steps to protect your data, Shree Prakash Enterprises. shall not be liable for:

  • Unauthorized access beyond our reasonable control

  • Force majeure events

  • Cyber-attacks despite reasonable safeguards

Use of the website is at your own risk.


17. Policy Updates

We may update this Privacy Policy periodically to reflect:

  • Legal changes

  • Operational updates

  • Business expansion (including future international shipping)

Updated policies will be posted on this page with a revised “Last Updated” date.

Continued use of the website after updates constitutes acceptance of the revised policy.


18. Contact Us

For any privacy-related queries, please contact:

Shree Prakash Enterprises.
Shop No 29, Balaji Tower, Plot No 32/36,
Near Sanpada Railway Station Road,
Sector 30A, Vashi, Navi Mumbai, Maharashtra 400705

📧 [email protected]
📞 +91 8425849715